WORKSPACE.PM
Knowledge Management & Wiki

Your company's knowledge – finally where the work happens.

Structured knowledge spaces, tightly woven into projects, tasks and risks. No second tool, no second login – and no more docs where nobody knows if they still hold true.

Engineering knowledge space

Organization
Onboarding
Architecture
Deployment runbook
Decisions

Deployment runbook

Verified

updated 2 hrs ago

Linked

ProjectTaskRisk

The knowledge exists – it just can't be found.

Documentation gets created everywhere. But the moment it's needed, the hunt begins. Sound familiar?

Scattered across ten places

A bit in Confluence, a bit on a shared drive, the rest buried in chat threads and people's heads.

"Is this still current?"

Nobody knows whether the page from two years ago still holds – so no one trusts it.

Knowledge walks out the door

The one person who knows the system resigns – and takes half the documentation with them.

No link to the work

Docs sit detached next to projects and tasks instead of right on them.

From scattered notes to living knowledge

WORKSPACE.PM guides your knowledge through a cycle that structures it, links it – and keeps it current.

01

Structure

Spaces for the organization, projects and teams with nested pages.

02

Capture

Rich-text editor and templates – from blank page to finished page in minutes.

03

Link

Connect pages to projects, tasks and risks – with backlinks.

04

Keep current

Verification and version history make the content something you can trust.

Structure & Hierarchy

A home for every piece of knowledge – without the chaos

Create spaces for the whole organization, individual projects or teams. Within a space you nest pages as deep as you like – and find everything again through a collapsible tree navigation.

  • Spaces for organization, project and team
  • Arbitrarily deep nested pages with readable links
  • Pin, archive instead of delete, restore
  • Unique space names with clear duplicate protection

Knowledge spaces

OrganizationCompany handbook
Pinned
Project ApolloProject wiki Apollo
Team DevOpsDevOps runbooks
Architecture
System overview
API gateway
Data model
From templateDecisionArchitectureOnboardingRetrospective

Architecture decision: API gateway

Comment

Why not Kong as an alternative?

Open
architectureadrnetwork-diagram.png

Capture & Collaborate

Document like in your word processor

A comfortable rich-text editor with images and file attachments – no markup knowledge required. Turn recurring formats into templates once. And feedback stays right on the relevant passage.

  • Rich-text editor with image embedding and file attachments
  • Reusable templates: decision, onboarding, retrospective …
  • Inline comments anchored to the highlighted passage
  • Labels to categorize and filter thematically

Links & Backlinks

Knowledge that surfaces exactly where you work

This is the difference from a separate wiki tool: every page can be connected to projects, tasks, risks, meetings and more. And the backlink appears automatically on the record – so you instantly see which docs exist for a project or risk.

  • Link to nine entity types – project, task, risk, meeting …
  • Automatic backlinks on the linked record
  • Two-step wizard: pick type, search target – no copying IDs
  • Never ask again where the docs for this item live

Payment gateway (ADR-014)

Architecture · verified

LinkType → Target

Referenced by

ProjectApollo payment platform
TaskTake gateway to production
RiskVendor dependency
MeetingArchitecture review wk 28

Project structure

Project ApolloWork package BackendAPI gateway

Documentation

Own
Gateway configuration
InheritedRead-only
Backend architecture guideline
From sub-packagesRead-only
Rate-limiting concept

Docs on the Project Structure

Documentation on the work package – not beside it

Attach knowledge directly to a work package in the work breakdown structure. Higher-level documentation is automatically visible at deeper levels without double maintenance – and the project lead sees the docs for the entire sub-structure at a glance.

  • Docs panel right on every work package
  • Inherited pages from parent packages – no double maintenance
  • Docs from sub-packages for the full overview
  • Inherited content read-only, with a jump to the original

Always Current & Traceable

Documentation you can finally trust

Reviewed pages carry a verified badge with a due date – once the interval lapses, the system automatically prompts for a re-check. Every change is versioned, and a report shows owners instantly which content is overdue.

  • Verified badge with automatic expiry date
  • Editing resets verification automatically
  • Verification report with live counters per status
  • Automatic version history – every revision restorable

Verification overview

42

All

31

Verified

6

Expired

5

Unverified

Deployment runbookVerified
Onboarding BackendExpired
Incident processUnverified

Version history

v14 · today · M. Weber
v13 · 6 days ago · A. KleinRestore

Permission level

No access

Read

Edit

Admin

Visibility per space

Company handbookEveryone in the organization
Project wiki ApolloProject members
DevOps runbooksTeam members
PMO/admin sees all spaces

Permissions & Confidentiality

You decide who sees what

A four-level permission model controls reading, editing and administration. On top of that, project and team knowledge stays limited to the people involved – while PMO and administration keep full oversight at all times.

  • Four levels: no access, read, edit, admin
  • Scope confidentiality: project/team knowledge stays internal
  • PMO override: admins see all spaces
  • Every wiki change in the central audit log

AI & Automation

Ask questions instead of searching pages

The built-in AI assistant answers questions straight from your documentation – and names the source. And because every wiki activity raises events, you can hook notifications and workflows onto it.

  • AI answers questions from the wiki – with source citation
  • Summaries and quotes from specific pages
  • Workflow triggers on new or changed pages
  • Full REST access to all wiki content
AI assistantFrom your wiki
How do we deploy the payment module?

In three steps: enable the feature flag, start the canary rollout, check the metrics. Details in the runbook.

Source: Deployment runbook
Workflow: new page → notify team

A wiki that doesn't feel like a second job

The most common reason knowledge management fails: it feels like extra work. Not with WORKSPACE.PM.

No second tool

Knowledge lives next to tasks, projects and reports – in the same permission world, without a second login.

Templates, not a blank page

Recurring formats come pre-built. You fill in instead of starting from scratch every time.

It reminds you

When a page's verification lapses, the system speaks up on its own – you don't have to remember.

And your users?

A protected help area for everyone – without mishaps

Alongside internal project knowledge, you maintain an organization-wide, read-only help area: central, editorially curated answers for all users – without anyone accidentally changing something. Internal knowledge becomes lived self-service.

Frequently Asked Questions

Wiki & Knowledge Management

For project-related knowledge: yes. Content sits right next to tasks, projects and reports – in the same permission world, without a second login. The decisive advantage is backlinks: on every project or risk you instantly see which docs relate to it.

A four-level permission model (no access, read, edit, admin) controls the rights. On top of that, project and team knowledge stays limited to the people involved via its scope – enforced centrally on every access.

Pages can be verified and get an expiry date. Once it lapses, the content automatically counts as due for review again, and a report shows owners all overdue pages. Every edit resets verification so changed content isn't falsely treated as reviewed.

Yes. Templates for decisions, architecture, onboarding, retrospectives, processes and meeting notes can be created and picked when creating a page. Any good page can also be saved as a new template.

No – you can start small. Create new pages directly and bring existing knowledge over gradually. Many teams start with the most important runbooks and onboarding pages per project.

Make knowledge findable – before someone takes it with them.

Try WORKSPACE.PM free for 14 days and experience documentation that lives right next to project work – structured, linked and current.